Last updated: 26 July 2026
Who you're buying from
handl is a sole trader business operated by Kareem Chouiki, based in London, United Kingdom. Contact: [email protected]. handl is not currently VAT registered, so no VAT is charged and prices are the total you pay.
The product
PALM by handl is a 3D-printed clip-on adapter for existing soap, lotion and sanitiser pumps, made from PETG. It is a daily-living aid, not a medical device. It is not intended to diagnose, treat, cure or prevent any condition, and no medical claims are made for it.
The Universal fits standard pump heads between 20 mm and 34 mm across. Because it's designed to fit the pump you already own, fit cannot be guaranteed for every pump on the market — if you're unsure, email a photo before ordering and you'll get an honest answer.
PETG is water-resistant and BPA-free but not dishwasher safe; high heat will distort the part. Damage caused by dishwashing is not a fault.
Orders and prices
Prices are shown in pounds sterling and include free UK delivery. Launch pricing is an introductory offer available on this website only and may end at any time; standard prices apply elsewhere and after the offer closes.
Your order is accepted when you receive a confirmation from Stripe. If something is mispriced or unavailable, you'll be told and refunded in full rather than charged.
Payment
Payments are processed by Stripe. handl does not receive or store your card details. Charges appear on your statement as GETHANDL.CO.UK.
Delivery and returns
Set out in full on the delivery and returns page, which forms part of these terms.
Liability
PALM is a simple mechanical part with no moving components. It should be used as described: clipped onto a pump head and pressed. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.
Beyond that, and because this is a consumer sale, liability is limited to the price paid for the goods.
Your rights
None of this affects your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
Governing law
These terms are governed by the law of England and Wales, and disputes fall to the courts of England and Wales.
Complaints
Email [email protected]. It reaches the founder directly and will be answered.